Where to Find Omega Watch Repair

Written By: Vahid Moradi

When you buy an Omega watch, you aren’t just purchasing a convenient way to tell time. You’re buying into a rich history of watchmaking that goes back more than 170 years. If you are wondering, “Where are Omega watches made?” they were made and continue to be made in Switzerland. Swiss watches come with an untarnished reputation for making beautiful and precise quartz and automatic watches in the world that last for years, often becoming treasured family heirlooms. 

But like all of your most valuable assets, keeping your Omega in top condition is vitally important. Properly caring for it means knowing where to go for Omega watch repair and servicing. Keep reading for everything you need to know about repairing both a Men’s Omega Watch and a Women’s Omega Watch.

Repairing Your Omega Watch

The Omega watch price is high due to it being such a high-quality piece. If it does become damaged or broken, you’ll need to take it in for repairs. Even the tiniest flaws can affect the aesthetics and mechanics of your Omega, so be sure to address any accidental damage as soon as possible. 

 Some of the most common issues that mechanical watches like Omegas face include:

  • Loose screws
  • Issues with the winding mechanism
  • Water damage
  • Dirt and/or dust in the movement
  • Damaged mainspring

When accidents happen, repair services can help you avoid compromising the lifespan of your luxury watch. If you were questioning, “Do Omega watches hold their value?” the answer is yes as long as you are doing routine maintenance and repairs. An Omega-approved specialist, like CJ Charles, is a necessity here.

Watch service and repair. Get free repair estimate!

Servicing Your Omega Watch

As with your health, prevention is the best medicine when it comes to keeping your Omega watch in good condition. That means that having your luxury watch regularly serviced is the best way to ensure that you get to keep on wearing it for years to come.

Although the Omega watch company is known around the world for the quality of their work and the durability of their products, timepieces are nevertheless delicate, temperamental instruments. This watch brand’s sensitive machinery can be easily thrown out of sync from daily use.

For that reason, the manufacturer recommends treating your Omega watch with routine maintenance every five to eight years.1 However, that guidance comes with a couple of caveats. The regularity of watch repair service depends on how you use your watch as well as the environment you use it in. For example, timepieces that are frequently worn outdoors might need more frequent watch repair service and cleaning than the watch you reserve for special occasions. 

There are a couple of points to know about having your Omega watch serviced: 

  1. The first is that you should only entrust this important task to an authorized Omega repair servicer, such as CJ Charles. Only a factory-authorized service provider is capable of providing the care and craftsmanship required to preserve the beauty and precision of your Omega timepiece.
  2. The second point to know is exactly what to expect from watch repair services. Essentially, the goal of having your beautiful watch serviced is to restore its mechanical aspects and its aesthetics to a condition that’s like-new. That requires dismantling the watch, cleaning and repairing damage, and replacing genuine parts that have worn from use and age.

A Step-by-Step Look at Common Watch Repair Practices

Generally speaking, the process of a complete watch service includes the following steps:2 

  • Step 1: Case disassembly – The first step of the service process is to completely disassemble the watch case. This involves removing the bracelet and separating each piece of the watch.
  • Step 2: Movement cleaning – Once the case has been taken apartment, the repair technician can then clean the movement. The watch movement is one of the most important parts, so keeping it clean is crucial to a well-operating timepiece. 
  • Step 3: Component replacement – The technician will examine every part of the watch for components that have become damaged or worn. Replacements are then made to any faulty components.
  • Step 4: Movement reassembly – Once the movement has been thoroughly cleaned and any damaged parts have been replaced, the technician carefully reassembles the movement. They’ll also lubricate the movement to ensure proper functionality. 
  • Step 5: Movement adjustment – After reassembling and lubricating the movement, the technician must adjust the movement’s rate. This helps ensure time accuracy. They may also adjust the control parameters of the movement.
  • Step 6: Case and bracelet cleaning – Once the watch movement has been reassembled and adjusted, the technician will move on to cleaning the movement case and the watch band or bracelet. During this step, they’ll also refurbish any parts that are in need of extra attention.
  • Step 7: Case reassembly – During this step, the technician puts the movement case back together and reattaches the band or bracelet. They’ll also refurbish the waterproofing.
  • Step 8: Quality control – Finally, the watch is closely inspected to make sure that it meets the stringent quality Omega factory specifications.
  • While it’s helpful to know the ins and outs of the watch repair process, luckily, you don’t have to take on the responsibility of it yourself. 

    CJ Charles—Preserving the Beauty of Your Omega

    When it comes to repairing and servicing your Omega watch, you need a company you can trust to bring the utmost care and consideration that such valuable heirlooms deserve. You need CJ Charles.

    As factory-authorized Omega specialists, we’re qualified to repair and service your Omega watches. From minor cleaning to complete overhauls, we work at the highest standards so that your most special timepieces last for years and years. Get your free estimate today.

    Written By: Vahid Moradi

    Vahid Moradi’s lifelong passion, dedication, and commitment for the jewelry industry led him to become the respected owner of CJ Charles Jewelers in 1988. From that moment, Moradi’s single focus in business was to become recognized as the pinnacle of value and world-class quality in the his Community. Over 34 years later, CJ Charles continues to grow and thrive as a successful, family-owned business that consistently provides exceptional service to all their clientele.


    1. Omega. Main steps of a complete service. https://www.omegawatches.com/en-us/customer-service/interventions-and-prices/main-steps-of-a-complete-service 

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