Authorized IWC Shaffausen Service Center in San Diego  

IWC Watch Repair & Services: Maintenance Service · Complete Service · Restoration Service

All IWC Watch Repair Services Include: Warranty · Genuine Factory Parts · Exceptional Service

FREE 4-Point Inspection: Water Resistancy · Worn Pins & Links · Timing & Accuracy · Magnetization


CJ Charles Jewelers is factory authorized to perform on-site service on most IWC automatic, quartz, and chronograph watches at our state-of-the-art watchmaking facility in San Diego.

Popular classics, such as the Portugieser, Portofino, and Pilot's Watch Mark XVI, are a few of the IWC models that our highly trained watchmakers are able to restore to perfection.

To preserve the value, beauty, and precision of your favorite IWC timepiece, we recommend a maintenance service every 2 years, and a complete overhaul every 5 years.

IWC Services
The Maintenance Service includes:

  • Demagnetization of Movement
  • Water resistance test
  • Replacement of battery (for quartz movements)
  • Adjustment of Movement (for automatic movements)
  • Replacement of all gaskets to ensure water resistance
  • Testing of all functions
  • Light cleaning of the case and bracelet
  • 12 Month Warranty

The Complete Service includes:

  • Disassembly of watch and case
  • Cleaning of all case components and clasp
  • Dismantling and cleaning of all movement parts
  • Replacement of defective movement parts and reassembly of movement
  • Final assembly of the watch with new gaskets
  • Multiple precision, power reserve, functional and water resistance check during service and at final quality control
  • Polish and restoration of case and bracelet is offered
  • 24 Month Warranty