Many years ago I bought a relatively rare 2nd hand Panerai in the UK. I took it to CJ Charles to get it repaired. While I did not have a relationship with them and I had not purchased the watch from them, the team there recognized both the rarity and importance the watch had for me. They took the watch in and researched what was required for the repair. As it turned out, the watch needed to be sent to Europe. They worked hard to make sure that my watch was handled with care and monitored the process from start to finish; advising me each step of the way.
In the subsequent years I have purchased a number of Panerais (305, 465, 424) and jewelry for my wife at CJ Charles. Each time the experience has be nothing short of exceptional. The team there has years of knowledge and experience that makes the process of purchasing anything both reassuring and pleasure. I have recommended many friends with various needs and budgets who have always been satisfied with their experiences.
I would highly recommend anyone visit CJ Charles that wants to work with honest, fair and professional company.
La Jolla, CA