Repairs and Service
CJ Charles Jewelers has a world class service and repair center located at our La Jolla showroom. The service center team operates at the highest level of professionalism and has a passion for quality work. Parts are sourced from the manufacturer or fabricated onsite in order to return jewelry and timepieces to like-new condition, and all items are fully insured while under our care.
Our watchmakers have over 75 years of watchmaking experience and are factory trained in the art and science of horology. The watch service center at CJ Charles is an official authorized service center for Panerai, Cartier, Breitling, and Omega. The center is located at 1137 Prospect Street, in the back of the Panerai showroom. We welcome our clients to view our watchmakers at work through the windows into the immaculate workshop.
Our master jeweler has over 40 years of experience. He is a skilled artisan, specializing in manufacturing our high jewelry pieces and repairing items of similar caliber. His capabilities in metalwork, stone setting, and laser welding are unsurpassed. Please note, the jewelry repair and manufacturing workshop is not open to clients.
Fine jewelry is a significant investment and requires some maintenance. Depending on your lifestyle, your favorite items of jewelry may need cleaning and inspection every season- a service that we provide at no charge. Your less frequently worn jewelry items should be cleaned and inspected annually.
A fine watch will last for generations with routine maintenance. Watch manufacturers suggest that watches be cleaned, oiled and serviced every three to five years to ensure that the the mechanism is free from dust, dirt and moisture. When a mechanical watch begins to function irregularly (gaining time, losing time or stopping) it is a sign that the timepiece needs maintenance and the attention of a master horologist.