As a policy, CJ Charles does not sell, trade or rent your personally identifiable information to third-parties, unless you have granted us permission to do so.
Communications: If you provide CJ Charles with personally identifiable information, this information may be used to provide you with information regarding CJ Charles and its products and services. For example, we may communicate to you information regarding promotions, surveys, contests, sweepstakes or product or service updates. Your personally identifiable information may also be used to improve and customize our Web Site's content, layout and services. These uses improve and customize our interactions with you.
If you contact a customer service representative or jewelry consultant and provide personally identifiable information to the consultant or submit a request through our Web Site, we will use your information to respond to your request and to provide you with additional information that we believe may be helpful to you.
In addition to the uses set forth above, if you place an order with CJ Charles, we will use your personally identifiable information to confirm your order, prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with other administrative information regarding your order and provide you with any other information we believe may be helpful to you.
If you do not want to receive certain communications from CJ Charles you may elect to opt-out of receiving such communications; please see the "Choice/Opt-Out" section below for more information.
Internal Use: We may compare and review your personally identifiable information for errors, omissions and accuracy. We may also use your personally identifiable information internally to improve our marketing and promotional efforts, Web Site content and product offerings. Your personally identifiable information may also be used internally to conduct internal research on our users' demographics, interests, behavior and generally to better understand and improve the usability, performance and effectiveness of our Web Site and our marketing programs
Compliance with Law and Fraud Protection: We may collect and disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent or take action regarding illegal activities, including suspected fraud, or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Partners, Affiliates, and Service Providers: We may share your personally identifiable information with authorized third party partners, agents and contractors. For example, if we need to ship something to you, we must share your name and address with a shipping company. Examples of other third parties that we may share your personal information with include: web hosting companies, fulfillment companies (e.g., companies that fulfill product orders), loose diamond suppliers, jewelers, assemblers, data analysis firms, affiliates, third party consulting or marketing firms and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with CJ Charles, to confirm and process your order we will share your personally identifiable information with the credit card company or financing company. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s) other than the purpose(s) set forth by CJ Charles. We only provide third-parties with the minimum amount of personally identifiable information necessary to complete the requested service, product or transaction.
Feedback and Testimonials: If you provide feedback or testimonials on the Web Site or on CJ Charles products or services, we may post this feedback or testimonial, including personally identifiable information, on the Web Site or in marketing and promotional materials. We may, by our sole discretion, edit feedback or testimonials for length and content.
Special Events: Your personally identifiable information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership, in which personally identifiable information would be transferred as one of the business assets of the Company.
IP Address: When you visit our Web Site, CJ Charles collects your IP address to assess, diagnose problems, and improve functioning of our Web Site, servers, and hosting providers as well as to analyze trends and traffic patterns, gather demographic information, and track the date, time, and duration of each session within our Web Site. Your IP address may also be used in combination with your personally identifiable information for credit fraud protection and risk reduction.
CJ Charles Web pages may also contain electronic images know as Web beacons. These Web beacons allow CJ Charles to count users who have visited certain Web pages or to deliver co-branded services. CJ Charles may also include Web beacons in its email messages in order to determine whether the message has been opened or acted upon.
Additionally, CJ Charles may use third-party advertising or content delivery companies to serve ads or images on our Web Site or on other web sites on the World Wide Web. These companies may use web beacons to place a persistent cookie on your computer. Doing this allows the third party to recognize your computer each time you visit certain pages or emails and compiles anonymous information. Information collected through these third-party advertising companies is anonymous.
Updating Your Information: If you would like to update or revise your personally identifiable information, please contact us at email@example.com or contact one of our customer representatives at 858-454-5390.
Choice/Opt Out: To opt-out of receiving communications from CJ Charles, contact us at firstname.lastname@example.org.